Refund and Returns Policy for Palpanzy Jewels

At Palpanzy Jewels, we value your satisfaction and strive to provide high-quality products and services. Please read our return and refund policy carefully to understand our terms.

1. No Return Policy:

  • Palpanzy Jewels operates a strict no return policy. Once an item is purchased, it is considered final and cannot be returned.

  • We encourage our customers to carefully review all product details, descriptions, and images before placing an order.

2. Refunds:

  • Refunds are not applicable for purchases made on Palpanzy Jewels.

  • In case of exceptional circumstances, such as receiving a defective or incorrect item, please contact our support team at palpanzyjewels@gmail.com or call us at +91 9971381736 within 48 hours of receiving your order. Each case will be reviewed individually, and resolutions will be provided at the discretion of Palpanzy Jewels.

3. Order Cancellations:

  • Orders can be canceled within 24 hours of placement by contacting our customer support team. After this time, cancellations are not permitted.

  • If any refund is accepted it will be processed and credited within 7-10 days to the original source of payment method

4. Damaged or Defective Items:

  • If you receive a damaged or defective item, please notify us within 48 hours of delivery with photographic evidence and your order details.

  • Once your claim is verified, we will provide a suitable resolution, which may include a replacement or a store credit.

5. Contact Us:

For any questions or concerns regarding your order, returns, or refunds, please contact our customer support team:

Palpanzy Jewels reserves the right to modify this policy at any time. Changes will be posted on this page and will take effect immediately.

Thank you for choosing Palpanzy Jewels. Your satisfaction is our priority!